Last updated: 09/04/2026
At le Cycliste au Repos, we respect your privacy and are committed to protecting your personal data.
This policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
1. Who We Are
le Cycliste au Repos
25 Churchill Drive, Sudbury, Suffolk, United Kingdom.
shop@lcar.cc
For the purpose of data protection laws, we are the data controller of your personal data.
2. What Information We Collect
We may collect and process the following data:
- Name
- Billing and shipping address
- Email address
- Phone number (if provided)
- Payment details (processed securely via third-party providers)
- Order history
- Website usage data (via cookies and analytics)
3. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Communicate with you about your purchase
- Provide customer support
- Improve our website and services
- Send marketing communications (only if you have opted in)
4. How Your Data Is Shared
We only share your data where necessary, including with:
- Payment providers (Stripe)
- Fulfilment and shipping partner (Gelato)
- Website and hosting providers
- Analytics tools (e.g. Google Analytics)
We do not sell your personal data.
5. International Transfers
Some of our partners may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place in line with UK GDPR.
6. Data Retention
We retain your data only as long as necessary to:
- Fulfil orders
- Meet legal and accounting requirements
- Resolve disputes
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent (for marketing)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
8. Security
We take appropriate measures to protect your data, including secure servers and encrypted payment processing.
9. Contact
If you have any questions about this policy, please contact: shop@lcar.cc